Privacy Policy

Aging Allies, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website or interact with our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.agingallies.com/ and use any related services (collectively, the "Site").

By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information about you in several ways, including:

Personal Information

Personally identifiable information that you voluntarily provide when filling out forms, requesting a consultation or care services, or contacting us, including:

• Name
• Email address
• Phone number
• Mailing address
• Any information you choose to provide through forms or communications

Providing this information is voluntary, but not providing it may limit your ability to use certain features of the Site.

Automatically Collected Information

When you access our website, certain information may automatically be collected, including:

• IP address
• Browser type
• Device information
• Operating system
• Access times
• Pages viewed before and after visiting the Site

This information helps us understand how visitors use our website and improve the user experience.

Mobile Device Data

If you access the Site from a mobile device, we may collect limited device information such as:

• Device type
• Mobile operating system
• Device identifiers

2. How We Use Your Information

We may use the information collected about you to:

• Respond to inquiries and requests
• Schedule and manage consultations and care services
• Send appointment and care schedule confirmations and reminders
• Provide customer support
• Improve website functionality and services
• Communicate important updates or service notifications
• Analyze usage trends and improve user experience
• Prevent fraud and protect the security of our systems

3. SMS Communications and Opt-In

If you provide your phone number through our website or forms, you may opt in to receive SMS text messages from Aging Allies, Inc.

These messages may include:

• Appointment and consultation confirmations
• Care visit reminders
• Scheduling updates
• Caregiver and service coordination updates
• Customer support communications
• Important service notifications

Message frequency may vary depending on your interaction with our office. Standard message and data rates may apply based on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us directly.

Marketing and Promotional Messages (Separate Opt-In)

Separately, if you opt in to marketing messages, you may receive promotional text messages from Aging Allies, Inc. These messages may include:

• Special offers and discounts
• Seasonal promotions
• New service or care program announcements
• Company news and updates

Marketing and promotional messages require a separate, optional consent and are not a condition of receiving care or using our services. You may opt out of promotional messages at any time by replying STOP, without affecting any transactional or appointment-related messages you have agreed to receive.

4. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party under any circumstances.

Information may be shared with subcontractors that provide support services to us, such as customer service platforms or messaging providers, only to the extent necessary for them to deliver those services on our behalf.

5. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and similar technologies to improve the functionality of our website. These technologies help us understand website usage, improve site performance, and customize user experience.

Most web browsers accept cookies automatically, but you may modify your browser settings to decline cookies if you prefer.

6. Data Security and Handling

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.

8. User Rights and Choices

You may choose not to provide personal information; however, doing so may limit your ability to use certain services or features.

You may also request to:

• Update your information
• Correct inaccurate information
• Request removal of your personal information when permitted by law

To make a request, please contact us using the information below.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

When changes are made, the "Last Updated" date will be revised. Continued use of the Site after changes are posted constitutes acceptance of those changes.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Aging Allies, Inc. Phone: 561-429-8246 Email: anadvocateforaginginfor@gmail.com Hours: Open 24 hours

Address: 1926 10th Ave. North #107 Lake Worth, FL 33461